Privacy Policy

Information we collect

When you submit an inquiry or book an appointment, we collect the information you provide, including your name, phone number, email address, vehicle year, make and model, appointment details, selected services and add-ons, and any notes you share.

We also collect booking and payment status, transaction references, and website activity such as pages visited, referral sources, form progress, and clicks on call buttons. Cookies and similar technologies may collect browser, device, and online identifier information. Clicking a call button does not tell us the caller’s phone number.

How we use your information

We use your information to respond to inquiries, schedule and manage appointments, process deposits and payments, provide services, send confirmations and reminders, follow up on incomplete bookings, and provide customer support. Contact information submitted before the deposit step may be sent to our customer-management service even if you do not finish booking.

We also use website activity to understand traffic sources, measure advertising results, improve our booking process, and help prevent misuse, duplicate bookings, and repeated no-shows. Promotional communications, where applicable, are subject to your choices and applicable consent requirements.

Service providers and payments

We share information needed to operate our services with providers such as Lovable Cloud for website hosting and data storage, GlassFlow AI for customer management and automated follow-up, Stripe for payment processing, and email and messaging providers. These providers process information under their own applicable terms and privacy policies.

Payment card details are handled by Stripe; we do not store full card numbers or security codes in our booking records. We may also disclose information when required by law or as necessary to protect our customers, business, and legal rights.

Cookies, analytics, and Meta Pixel

Our website uses cookies, browser storage, and the Meta (Facebook) Pixel. The Pixel may report page views, form submissions, scheduling actions, checkout activity, purchases, and call-button clicks to Meta to measure ads and support advertising audiences. Meta may associate these events with your account or device under its own privacy policy.

You can manage cookies through your browser and advertising preferences through Meta’s settings. Blocking cookies or tracking may affect some website features and does not necessarily stop all data collection. We do not sell your contact information for money. Advertising-related disclosures may be considered sharing or targeted advertising under some privacy laws; contact us to request an opt-out where applicable.

Texts, calls, and email

If you request contact or submit a booking inquiry, we may contact you about your request or appointment by phone, email, or text, including automated follow-up through GlassFlow AI. Message frequency varies, and message and data rates may apply. Consent to receive messages is not a condition of purchase; you may call us to arrange service instead.

Reply STOP to opt out of text messages and HELP for assistance. Use the unsubscribe link in promotional emails, where provided, or email info@texastinted.com to request changes to your communication preferences. We may still send necessary service-related emails about an existing appointment or transaction.

Mobile numbers and text-message opt-in information are not shared with third parties for their independent marketing purposes. We may share this information with service providers that deliver communications on our behalf.

Retention and security

We retain information as needed to provide services, manage customer relationships, maintain business and transaction records, resolve disputes, and meet legal requirements. We use reasonable safeguards to protect information, but no online system or transmission can be guaranteed completely secure.

Your privacy choices

Depending on the laws that apply to you, you may have rights to access, correct, delete, or obtain a copy of your information, or to opt out of certain advertising uses. Email info@texastinted.com to make a request. We may need to verify your identity and may retain records required for legal or business obligations. If we decline a request, you may contact the same email address to appeal.

Children and policy updates

Our services are intended for adults, and we do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information. We may update this policy as our practices change; the updated date will appear on this page.

Contact Texas Tinted